Once an assignment is completed, the customer must be able to continue on its own. Training the staff involved is essential. Education enhances various elements, such as awareness sessions, training and formal training (ITIL v2/v3, ISO20000, Quint IT Performance Management, etc.) and workshops to address specific issues. Quint also focuses on coaching and helping individuals and groups to carry out their work effectively. All forms of education are provided to organizations to provide the insights and skills, which, once the project is completed, ensure the organization functions independently.